The trademark application MEMBERIO was filed by CRM-service Oy, a corporation established under the laws of the Republic of Finland (the "Applicant"). Application under examination.
The application was filed in Swedish (English was selected as the second language).
Goods And Services
The mark was filed in class 9 with following description of goods:
Computed software
Mobile applications
Computer software for customer relationship management (CRM), membership management, communication, event management, invoicing, and fundraising
Downloadable software and mobile applications for accessing membership portals, managing member data, and communicating with members
Downloadable cloud based software for database management, workflow automation, and customer or member interaction tracking
Software platforms for data analysis, member engagement, and business intelligence for non profit organisations
Database management software
Downloadable APIs and application development tools for integrating CRM and membership management functions with third party systems
Artificial intelligence software for automating communication, member support, and fundraising activities
Volunteer management software
Contact center software
Content management system software (CMS)
Certification and education/training tracking software
Reporting and analytics software
Business intelligence dashboard software (BI).
The mark was filed in class 42 with following description of goods:
Software as a Service (SaaS) featuring CRM and membership management software
Platform as a Service (PaaS) for hosting CRM, membership management, and event management applications
Cloud computing services for storing, managing, and processing customer and member data
Design, development, maintenance, and updating of CRM and membership management software
Customisation of computer software for CRM, membership administration, communication, events, invoicing, fundraising, and member portals
Hosting of platforms and databases for CRM systems, membership portals, event management, and online fundraising
Technical support services relating to CRM and membership management software
Data migration services for transferring data into CRM and membership management systems
Integration of computer systems and software, including implementation of CRM solutions for non profit organisations
Consultancy services relating to CRM software, membership technology, and digital solutions for non profit organisations
Providing temporary use of non downloadable software for CRM, membership management, communication, event management, invoicing, fundraising, and member portals
Computer programming services relating to CRM and membership management functions
Data security services relating to customer and member information stored in CRM systems and membership portals
Hosting of websites, software platforms and databases
Software as a service (SaaS) featuring volunteer management software
Contact center software
CMS software
Certification and education/training tracking software